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To Delete an SLA Tier

  1. Create a new SLA tier: In API Manager, in API Administration, click an API version.

  2. On the API dashboard, select SLA Tiers.

  3. Set up and add the new SLA Tier.

  4. Notify application owners of the new tier name and ask them to re-request access to the API using the new tier.  

  5. After all application owners sign up for a new tier and you approve their move to the new tier, delete the old tier:

    • On the API dashbaord, select SLA Tiers.

    • Click Delete.

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