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To Delete an SLA Tier

  1. Create a new SLA tier:

    • In API Manager, in API Administration, click an API instance.

    • On the API dashboard, select SLA Tiers.

    • Set up and add the new SLA Tier.

  2. Notify application owners of the new tier name and ask them to re-request access to the API using the new tier.  

  3. After all application owners sign up for a new tier and you approve their move to the new tier, delete the old tier:

    • On the API dashbaord, select SLA Tiers.

    • Click Delete.

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