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ServiceNow Design Center Configuration - Mule 4

Design Center enables you to create apps visually using Flow Designer. To use Flow Designer, work with your Anypoint Platform administrator to ensure that you have a Design environment. For more information, see the Flow Designer documentation.

To create an app in Design Center:

  • Configure the input source (trigger) for your app.

  • Add the connector as a component to process the input for the app.

For information on Design Center field values, see the ServiceNow Connector Reference.

Configure the Input Source Trigger

  1. In Design Center, click Create.

  2. Click Create new application.

  3. Specify a value for Project name, and click Create.

  4. Click Go straight to canvas to exit from Let’s get started.

  5. Click the trigger card.

  6. You can’t use ServiceNow connector’s operation as an input source trigger. Use HTTP or a Scheduler instead.

  7. Click Test to test the connection.

Design Center automatically saves all changes.

Configure the Target Component

  1. Click + next to the trigger card.

  2. In Select a component, search for the ServiceNow Connector.

  3. Select the connector name.

  4. Select an operation for the connector.

  5. Complete these fields:

    Field Description Required?


    The name of the configuration to use



    Type of service to use



    Operation to be invoked


    Message body

    The XML body to include in the SOAP message (with all required parameters)


    Message headers

    The XML headers to include in the SOAP message


    Message attachments

    The attachments to include in the SOAP request


  6. Click Test to test the connection.

See Also

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