Hear from Salesforce leaders on how to create and deploy Agentforce agents.
Register now
Contact Us 1-800-596-4880
  1. Homepage

  2. Retail

MuleSoft Accelerator for Retail

MuleSoft Accelerator for Retail empowers retail IT teams to unlock data from systems including ERP, CRM, MDM, commerce, and marketing to activate digital projects faster. Retail IT teams can take advantage of pre-built APIs, connectors, implementation templates, and reference architecture to create customer 360 profiles.

Use Cases

The following use cases are supported by the MuleSoft Accelerator for Retail:

  • Customer profile syncLeaving the Site - The Customer profile sync use case enables retail developers to create a customer 360 view by unlocking customer data from disparate systems.

  • Sales order syncLeaving the Site - The Sales order sync use case enables retail developers to create and update sales orders across relevant applications.

  • Product syncLeaving the Site - The Product sync use case enables retail developers to update product details in Salsify across relevant applications.

  • Real-time inventory managementLeaving the Site - The Real-time inventory management use case enables customers to make an informed decision of their online purchase based on real-time inventory of a product in nearby stores.

  • Deliver relevancy with CDPLeaving the Site - The Deliver relevancy with CDP use case enables retail developers to combine customer profile data in a standardized format.

  • POS IntegrationLeaving the Site - The Point of Sale (POS) Integration use case enables retail developers to leverage pre-built integrations to connect order and loyalty data from POS systems to Salesforce Loyalty Management and Data Cloud.

See Also