Contact Free trial Login

Troubleshoot Workday Connector

Timeout in Studio

Due to connectivity issues, you might experience a timeout while obtaining metadata from Workday Connector and receive one of these errors:

Error While Retrieving SOAP Client ID

org.mule.runtime.api.exception.MuleRuntimeException: Error while retrieving soap client id [Absence_Management]
  org.mule.runtime.api.exception.MuleRuntimeException: Error while retrieving soap client id [Absence_Management]
  Caused by: java.util.concurrent.ExecutionException:
  org.mule.wsdl.parser.exception.WsdlParsingException: Error processing
  WSDL file [https://wd3-impl-services1.workday.com/ccx/service/deakin_amu1/Absence_Management/v29.1?wsdl]:
  Unable to locate document at 'https://wd3-impl-services1.workday.com/ccx/service/deakin_amu1/Absence_Management/v29.1?wsdl'.

Mule Agent REST Service Timed Out

org.mule.tooling.client.api.exception.TimeoutException: Mule Agent REST service timed out
  org.mule.tooling.client.api.exception.TimeoutException: Mule Agent REST service timed out
  javax.ws.rs.ProcessingException: java.net.SocketTimeoutException: Read timed out
  	at org.glassfish.jersey.client.HttpUrlConnector.apply(HttpUrlConnector.java:244)
  	at org.glassfish.jersey.client.ClientRuntime.invoke(ClientRuntime.java:245)
  	at org.glassfish.jersey.client.JerseyInvocation$1.call(JerseyInvocation.java:671)
  	at org.glassfish.jersey.client.JerseyInvocation$1.call(JerseyInvocation.java:668)
  	at org.glassfish.jersey.internal.Errors.process(Errors.java:315)
  	at org.glassfish.jersey.internal.Errors.process(Errors.java:297)
  	at org.glassfish.jersey.internal.Errors.process(Errors.java:228)
  	at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:444)
  	at org.glassfish.jersey.client.JerseyInvocation.invoke(JerseyInvocation.java:668)
  	at

Resolution

When one of these errors occurs, increase the timeout values in Anypoint Studio:

  1. In Anypoint Studio, navigate to Preferences > Anypoint Studio > Tooling.

  2. Increase the values to double the default value for Default Connection Timeout and Default Read Timeout.

  3. Click Apply and restart Studio.