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ServiceNow Studio Configuration - Mule 4

To configure a connector in Anypoint Studio: . Install the connector. . Configure the connector. . Configure an input source for the connector.

Install the Connector

  1. In Anypoint Studio, click the Anypoint Exchange icon in the Studio task bar.

  2. In Anypoint Exchange, click Login and supply your Anypoint Platform username and password.

  3. Search for the $3 connector, click the card for the connector, and click Add to project.

  4. Follow the prompts.

Configure the ServiceNow Connector

  1. Drag and drop the connector to the Studio Canvas.

  2. Configure the Global element for the connector:

    Field Description


    Username to log in with.


    Corresponding password.

    Service Address

    WSDL endpoint.

    ServiceNow Version

    ServiceNow version.

    User tables

    Custom tables for the logged-in user.

  3. Go to the Transport tab and configure a Basic HTTP Transport:

    Field Description


    Enter the username to log in with.


    Enter the corresponding password.

Creating an HTTP Global Element for ServiceNow

To create an HTTP global element for the ServiceNow connector, enter values into these fields:

Field Description


Select either HTTP or HTTPS (secure) to specify the protocol for the HTTP endpoint.


IP address where the Mule application listens for requests.


Port address where the Mule application listens for requests.

Base Path

Path where the Mule application listens for requests.

Configure an Input Source

Configure an input source for the connector, such as a connector operation, using HTTP Listener, or Scheduler. You can put the following operations for the connector in the Source area of the Studio canvas.


Now that you have completed configuring Studio, see the ServiceNow Example.

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