Automation Credits Usage and Rates
Your MuleSoft Automation subscription plan includes a quota of Automation Credits that depletes as you create and execute automations.
Subscription Plan
Credit usage rates differ for different subscription plans. See the article that corresponds to your subscription plan in this table:
| Subscription Plan | Conversion Rate Sheet |
|---|---|
Automation Starter |
|
Automation Starter |
|
MuleSoft - Automation |
Usage Types
| Product | Metric Description | Usage Details |
|---|---|---|
Composer |
Composer task: Any discrete action executed on a Composer connector, including but not limited to read, create, update, and delete. |
Calculated on a per action basis and aggregated as the total number of tasks completed within a billing cycle. |
RPA (Robotic Process Automation) |
RPA bot minutes: The total duration (in minutes) spent running process automations across all active bot sessions. |
Calculated by tracking active execution time. Parallel bot sessions, multi-bot processes, and test-phase runs each count toward total bot minutes. |
RPA API Calls: Programmatic HTTP/REST requests used to trigger, monitor, or manage RPA bot workflows from external applications. |
Calculated on a per-request basis by summing all individual API calls made to the RPA Manager or RPA Bot API. |
|
Intelligent Document Processing (IDP) |
IDP Document Pages: A single physical or digital document page processed by IDP document actions. |
Calculated per page processed (each page of multi-page documents counts separately). IDP actions executed by RPA consume document pages and corresponding RPA Bot Minutes. |
MuleSoft for Flow: Integration |
Integration Tasks: A discrete execution of integration capabilities within Salesforce Flow. |
Calculated in real time per individual task execution, enabling immediate monitoring and aggregation of total consumption. |
MuleSoft Automation Credits
A quantity of Automation Credits is included with certain MuleSoft Services, with the specific entitlement indicated on the Usage Details table on the Order Form for such Services. Automation Credits are consumed as you create and execute automations based on the rates in the following table. While MuleSoft Automation Credits 1.0 uses a conversion-based model, MuleSoft Automation Credits 2.0 and 3.0 use multiplier rates. Credit usage rates differ by subscription plan. Refer to the column that corresponds to your credit system.
| As of February 18, 2026, Flow Orchestration is included for customers in Enterprise and higher editions. For customers on other editions, the General Flow Limits apply. |
| Usage Type | MuleSoft Automation Credits 3.0 | MuleSoft Automation Credits 2.0 | MuleSoft Automation Credits 1.0 |
|---|---|---|---|
Flow Orchestration Runs |
Included for Enterprise and higher editions. For other editions, the General Flow Limits apply. |
100 automation credits per run. Included for Enterprise and higher editions. For other editions, the General Flow Limits apply. |
Not Available |
IDP Document Pages |
30 credits per page. |
30 credits per page. |
5 pages per credit. |
Integration Tasks |
2 credits per task. |
2 credits per successful task. |
Not Available |
MuleSoft for Flow: IDP |
30 credits per page. |
Not Available |
Not Available |
RPA Bot Minutes |
Not Available |
80 credits per RPA Bot minute. |
2 RPA Bot minutes per credit. |
RPA API Calls |
Not Available |
2 credits per successful call to the RPA Manager or RPA Bot API. |
100 Bot API calls per credit. |
Composer Tasks |
Not Available |
2 credits per task. |
50 tasks per credit. |
| Quoting rules generally prevent you from holding both MuleSoft Automation credits 2.0 and 3.0 simultaneously. However, if you have both MuleSoft Automation credits 2.0 and 3.0, the system sends all usage data to the Digital Wallet to provide a single, centralized view of consumption. |
Viewing Usage and Billing
The method for viewing usage and handling billing varies based on the type of Automation purchase.
| Usage Type | Usage Visibility | Frequency |
|---|---|---|
MuleSoft Automation Credits 3.0 |
Digital Wallet (and optionally IDP and RPA usage in Anypoint Usage Reports) |
See your daily and monthly usage in Digital Wallet. |
MuleSoft Automation Credits 2.0 |
IDP and RPA usage in Anypoint Usage Reports |
See your Automation Credits in Monthly Account Summary Emails. |
MuleSoft Automation Credits 1.0 |
IDP and RPA usage in Anypoint Usage Reports |
See your Automation Credits in Monthly Account Summary Emails. |
Monthly Account Summary Emails
Salesforce sends usage-based billing reports to every MuleSoft Composer, Intelligent Document Processing (IDP), and Robotic Process Automation (RPA) customer on the 10th day of each month. By default, Salesforce sends these emails to the account’s billing contact.
For more information about the reports, the list of recipients, and other details, see the Monthly Account Summary Email FAQ.