Intercom Connector Release Notes - Mule 4

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Anypoint Connector for Intercom (Intercom Connector) synchronizes data and automates business processes between Google Sheets and third-party applications, either on-premises or in the cloud.

Google Sheets is a real-time spreadsheet tool with powerful functions to help teams efficiently perform many functions ranging from helping sales teams collaborate on leads or opportunities to HR teams collaborate on candidates for interviewing and hiring.

1.0.0

March 9, 2021

New connector.

Compatibility

Intercom Connector is compatible with these software versions:

Software Version

Anypoint Studio

7.3.5 and later

Mule runtime engine

4.2.1 and later

Open JDK

8 and 11

Features

  • Qualify customer leads efficiently by automating a flow where any time a new customer reaches out via Intercom’s chat functionality, a new lead or opportunity is created in Salesforce for a sales representative follow-up.

  • Enhance customer experience by notifying the relevant teams (such as customer support, product) via Slack or MS Teams instantly any time a customer reaches out with an issue via Intercom’s chat.

  • Keep all your teams in sync with the most recent and relevant information around a customer synced across Intercom and your other IT systems via bi-directional sync automation.

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