Zendesk Connector Release Notes

These libraries are upgraded to address reported security vulnerabilities:

W-21506502

The connector now uses updated packaging to prevent the DuplicateExportedPackageException error and the exported packages no longer conflict with the REST SDK packages of other connectors when you use multiple REST-based connectors in the same Mule application.

W-21404087

The New ticket created and Existing ticket updated operations now continue polling even if a 429: TOO_MANY_REQUEST error occurs.

W-18232839

The external ID value is now represented as a string instead of a number as per the Zendesk API.

W-12360287

The com.fasterxml.jackson.core library is upgraded to version 2.13.4.1 to address reported security vulnerabilities.

W-11933496

The connection no longer breaks when Zendesk sources are idle for long durations when deployed on CloudHub.

W-12040415

Previously, when a new ticket was created, the New ticket created and Existing ticket updated sources were both invoked. Now, only the New ticket created source is invoked when creating a new ticket.

W-11264280

Fixed reported security vulnerabilities by upgrading the Jackson Databind library from com.fasterxml.jackson.core:jackson-databind:2.13.1 to com.fasterxml.jackson.core:jackson-databind:2.13.2.2.

W-10920460

Fixed Zendesk vulnerability regarding jackson-databind library.

W-10702347

Optimized the connector to improve its overall stability and performance.

CSCA-1318