Agentforce Connector 1.0 - Mule 4
Agentforce Connector provides MuleSoft developers with the ability to seamlessly integrate with AI agents running in Salesforce’s Agentforce platform.
Agentforce Connector offers a group of capabilities that simplify agent integration in MuleSoft applications.
Use this connector to:
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Build AI agents in a low-code environment.
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Authenticate with a Salesforce org and discover active agents.
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Start a new session with an AI agent application.
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Extend the power of Agentforce by surfacing prompts from external applications to AI agents running in Salesforce.
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Orchestrate new, innovative experiences for your customers, partners and employees.
For information about compatibility and fixed issues, see the Agentforce Connector release notes.
Before You Begin
To use this connector, you must be familiar with:
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Anypoint Connectors
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Mule runtime engine (Mule)
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Elements and global elements in a Mule flow
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How to create a Mule app using Anypoint Code Builder or Anypoint Studio
Before creating an app, you must have:
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Java 8, 11, or 17
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Apache Maven
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Anypoint Platform
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Credentials to connect with your Salesforce org
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The latest versions of Anypoint Code Builder or Anypoint Studio
To configure the connector, you must create a Connected App in Salesforce. For more information, see Get Started with the Agent API 
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Common Use Cases for the Connector
These are some common use cases for the connector:
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Customer Service
Increase human agents' productivity by having AI agents complete time-consuming tasks such as reviewing case history, analyzing reported issues, and looking up other related information.
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Sales
Improve sales team efficacy by accelerating prospect research, generating customized collateral, and preparing contracts.
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Marketing
Support marketing teams by drafting social media copy, executing market research, and completing campaign analysis.
Next Step
After you complete the prerequisites, you are ready to create an app and configure the connector using Anypoint Studio.