Troubleshooting B2C Shop Connector 1.0 - Mule 4

These are some common troubleshooting suggestions for Anypoint Connector for Salesforce Commerce Cloud B2C Shop APIs (B2C Shop Connector).

400 Bad Request

A 400 Bad Request error response can occur if:

The values of URI parameters such as Organization Id, Site Id, and Version are incorrect.
The values of URI parameters such as Organization Id, Site Id, and Version include an extra space.

Solution

Correct the values.

401 Unauthorized

A 401 Unauthorized error response can occur if:

The client ID used in the configuration is incorrect.
The client secret used in the configuration is incorrect.

Solution

Correct the client ID and client secret values.
If the client ID and client secret are both correct and you still get the error, contact the Salesforce Commerce Cloud team.

403 Forbidden

A 403 Forbidden error response can occur if the scopes used in the configuration are incorrect.

Solution

Correct the scope values.

405 Method Not Allowed

A 405 Method Not Allowed error can occur if a resource that previously supported HTTP POST no longer does and its HTTP GET method becomes deprecated.

Solution

Contact the Commerce Cloud team.

415 Unsupported Media Type

A 415 unsupported media type error response can occur if:

The body type of the Content parameter does not match the required input type.
Expression mode is enabled and the output type of the body is not application/json.

Solution

Use the correct output type for the body.
If Expression mode is enabled, specify the output type of the body as application/json.

Troubleshooting B2C Shop Connector 1.0 - Mule 4

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