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ServiceNow Connector - Get Started - Mule 4

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ServiceNow Connector Version 6.4

Anypoint Connector for ServiceNow (ServiceNow Connector) provides connections between Mule runtime engine (Mule) and ServiceNow apps. Use the ServiceNow operations with the custom ServiceNow tables, along with any operations available through the installed plugins.

About Connectors

Anypoint connectors are Mule runtime engine extensions that enable you to connect to APIs and resources on external systems, such as Salesforce, ServiceNow, and Twitter.


Before creating an app, you must have access to the ServiceNow target resource and Anypoint Platform. You also need to understand how to create a Mule app using Design Center or Anypoint Studio.


Common Use Cases For the Connector

With the ServiceNow connector, organizations can fully integrate business processes across HR, legal, procurement, operations, marketing, and facilities departments. Creating connectivity within and outside the enterprise is quick and simple with connectivity to over 120 Anypoint connectors.

MuleSoft’s Anypoint ServiceNow connector allows businesses to create instant API connectivity with the ServiceNow API, allowing them to quickly and easily interface with ServiceNow from within the MuleSoft Anypoint Platform.

Example use cases includes getting a ServiceNow incident record.

Next Step

After you have met the prerequisites and experimented with templates and examples, you are ready to create an app with Design Center or Anypoint Studio.