Troubleshooting Linux Services
The following topics provide possible causes for service issues and describe how to troubleshoot:
Flex Gateway Service Failed to Run
The flex-gateway.service status displays failed after running the systemctl list-units flex-gateway* command.
Diagnose
To diagnose the service failure, run the following command:
journalctl -u flex-gatewayssh
Error 1: “Panic: could not read platform configuration”
If the output of the journalctl command includes this line:
flex-agent[3253]: panic: could not read platform configuration: open : no such file or directoryssh
The problem can be resolved by running chmod on the files created during registration.
Other Services Failed to Run
If your error does not appear, attempt to restart Flex Gateway:
sudo ldconfig sudo systemctl restart flex-gatewayssh