Troubleshooting Linux Services The following topics provide possible causes for service issues and describe how to troubleshoot: Flex Gateway Service Failed to Run Other Services Failed to Run Flex Gateway Service Failed to Run The flex-gateway.service status displays failed after running the systemctl list-units flex-gateway* command. Diagnose To diagnose the service failure, run the following command: journalctl -u flex-gateway Error 1: “Panic: could not read platform configuration” If the output of the journalctl command includes this line: flex-agent[3253]: panic: could not read platform configuration: open : no such file or directory The problem can be resolved by running chmod on the files created during registration. Other Services Failed to Run If your error does not appear, attempt to restart Flex Gateway: sudo ldconfig sudo systemctl restart flex-gateway