Troubleshooting Managed Gateway Maintenance
When viewing or maintaining Anypoint Managed Flex Gateway instances, you might encounter issues. Check these topics for possible causes and solutions.
Missing Gateway Metrics
In Runtime Manager, if you can’t see metrics for your gateway from the Managed Flex Gateway dashboard, verify that you have the Usage Viewer permission.
- Verify your permissions
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Check your assigned roles and permissions for Runtime Manager in Access Management to verify that you have the required Usage Viewer permission.
Your Anypoint Platform Admin can add these permissions in Access Management. For more information, see Manage Team Permissions .
Can’t Change Gateway Properties
You can’t edit some Managed Flex Gateway properties, such as Gateway Name, Deployment Target, and Flow plans, after the gateway instance is created. To change these properties, you must delete and recreate your Managed Flex Gateway with the desired values.
Timeout While Waiting for Update
If your Managed Flex Gateway update or deletion is stalled, refresh the status and check again in a few minutes. Delays might happen when the Anypoint Platform is handling a lot of traffic.
Gateway is Missing or Disabled in API Manager
When adding an API instance to a gateway, if you don’t find your Managed Flex Gateway in the API Manager Select a gateway list or the Managed Flex Gateway is disabled, view the gateway status in Runtime Manager to ensure the gateway is running. If the gateway status isn’t Running, fix the probelm from Runtime Manager. If the gateway status is Running but still unavailable in API Manager, there might be a cluster issue, and you should contact MuleSoft Support for assistance.
API Path Conflict
When an API to a Managed Flex Gateway, if you see the This path conflicts with another API error in API Manager, you must choose a different base path. Each API instance in a Flex Gateway must be unique within the gateway. To fix this problem, change the API path to a unique value or edit the path of the other API instance. Click API in the error message to view and edit the API instance with the conflicting path.