ServiceNow Connector 6.6 - Mule 4
Anypoint Connector for ServiceNow (ServiceNow Connector) provides connections between Mule runtime engine (Mule) and ServiceNow apps. Use the ServiceNow operations with the custom ServiceNow tables, along with any operations available through the installed plugins.
For compatibility information and fixed issues, see the ServiceNow Connector Release Notes.
Before You Begin
To use this connector, you must be familiar with:
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Anypoint Connectors
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Mule runtime engine (Mule)
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Elements in a Mule flow and global elements
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How to create a Mule app using Anypoint Studio
Before creating an app, you must have access to the ServiceNow target resource and Anypoint Platform.
Audience
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Starting user
To create your Mule app, see Studio Configuration.
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Power user
Read the XML and Maven Support and Examples topics. The Examples topic provides one or more use cases for using the connector.
Common Use Cases For the Connector
ServiceNow Connector enables organizations to fully integrate business processes across HR, legal, procurement, operations, marketing, and facilities departments. Creating connectivity within and outside the enterprise is quick and simple with connectivity to over 120 Anypoint connectors.
Use ServiceNow Connector to create instant API connectivity with the ServiceNow API, and quickly and easily interface with ServiceNow from within Anypoint Platform.
Example use cases includes getting a ServiceNow incident record.
Use Exchange Templates and Examples
Anypoint Exchange provides templates you can use as a starting point for your app, as well as examples that illustrate a complete solution.
Next Step
After you complete the prerequisites and experiment with templates and examples, you are ready to create an app with Anypoint Studio.