Hardware and Software Requirements
Before using MuleSoft RPA, ensure that your environment meets the minimum hardware and software requirements to use the cloud-based control plane and the on-premise RPA applications.
RPA Manager
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Use any of the supported web browsers to access the platform:
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Microsoft Edge
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Google Chrome
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Apple Safari
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Mozilla Firefox
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Ensure you have access to your organization’s RPA Manager instance
The URL to access RPA Manager is
https://<tenant>.rpa.mulesoft.com, where<tenant>represents your organization’s instance. If you are not sure about the name of your instance, contact your organization’s administrator.
RPA Builder 6.4
Hardware Requirements
| Minimum | Recommended |
|---|---|
Dual-core 2 GHz CPU (MMX/SSE compatible) |
Dual-core 2 GHz CPU (MMX/SSE compatible) |
4 GB of RAM |
8 GB of RAM |
30 GB of disk space |
30 GB (SSD) of disk space |
Graphics Accelerator Card |
Software Requirements
| Software | Required version |
|---|---|
Microsoft .NET Framework |
4.7.1 |
Operating System |
Any of the following:
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Java |
Any of the following:
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File System Permission Requirements
RPA Builder needs full write access to folders that are critical to its functioning. To avoid issues during the setup process and subsequent RPA Builder executions, ensure that:
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You install RPA Builder as an administrator
If you don’t run the setup file as an administrator, the installation process might not finish successfully. If this happens, ensure you reinstall RPA Builder by running the setup file as an administrator.
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RPA Builder has full write access to the following folders and any subfolders and files inside them:
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C:\Users\<USERNAME>\Documents\Mulesoft -
C:\Users\Public\Documents\Mulesoft -
C:\Users\<USERNAME>\AppData\Local\MuleSoft_LLC -
C:\Users\<USERNAME>\AppData\Roaming\MuleSoft -
C:\ProgramData\Mulesoft\RPABuilder\Cache
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Your environment is not blocking the execution of any RPA process
The operating system can block the execution of certain files. Ensure that all executable (
.exe) files inside the RPA Builder home directory and its subfolders are allowed to run.
RPA Recorder 6.4
Hardware Requirements
| Minimum | Recommended |
|---|---|
Dual-core 2 GHz CPU (MMX/SSE compatible) |
Dual-core 3 GHz CPU (MMX/SSE compatible) |
8 GB of RAM |
16 GB of RAM |
5 GB of disk space |
10 GB (SSD) of disk space |
Software Requirements
| Software | Required version |
|---|---|
Microsoft .NET Framework |
4.8 |
Operating System |
Any of the following:
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File System Permission Requirements
RPA Recorder needs full write access to folders that are critical to its functioning. To avoid issues during the setup process and subsequent RPA Recorder executions, ensure that:
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You install RPA Recorder as an administrator
If you don’t run the setup file as an administrator, the installation process might not finish successfully. If this happens, ensure you reinstall RPA Recorder by running the setup file as an administrator.
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RPA Recorder has full write access to the following folders and any subfolders and files inside them:
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C:\Program Files\MuleSoft\RPARecorder -
C:\RPARecorder
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Your environment is not blocking the execution of any RPA process
The operating system can block the execution of certain files. Ensure that all executable (
.exe) files inside the RPA Recorder home directory and its subfolders are allowed to run.
RPA Bot 1.3
Hardware Requirements
| Minimum | Recommended |
|---|---|
Dual-core 2 GHz CPU (MMX/SSE compatible) |
Dual-core 3 GHz CPU (MMX/SSE compatible) |
8 GB of RAM |
16 GB of RAM |
30 GB of disk space |
30 GB (SSD) of disk space |
Software Requirements
| Software | Required version |
|---|---|
Microsoft .NET Framework |
|
Operating System |
Any of the following:
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Requirements for Secure Session Technology
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Windows logins used for secure sessions have privileges to open a local RDP session on
127.0.0.2. -
64-bit Operating System.
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Dedicated Windows Server machine with enough resources to execute several processes simultaneously (2 GB or more RAM per session)
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The RPA Bot service runs under the Local System account (by default, the setup configures RPA Bot to use this account).
File System Permission Requirements
RPA Bot needs full write access to some folders that are critical to its functioning. To avoid issues during the setup process and subsequent RPA Bot executions, ensure that:
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You install RPA Bot as an administrator
If you don’t run the setup file as an administrator, the installation process might not finish successfully. If this happens, ensure you reinstall RPA Bot by running the setup file as an administrator.
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RPA Bot has full write access to the following folders and any subfolders and files inside them:
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C:\Program Files\Mulesoft\RPABot -
C:\ProgramData\Mulesoft\RPABot
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Your environment is not blocking the execution of any RPA process
The operating system can block the execution of certain files. Ensure that all executable (
.exe) files inside the RPA Bot home directory and its subfolders are allowed to run.
Internet Route Requirements
To communicate with RPA Manager, RPA Bot requires you to enter the following Internet route in the RPA Manager to connect field on the RPA Bot Configurator pop-up:
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https://[your subdomain].rpa.mulesoft.com
In addition, it is also necessary to open the internally used URL https://*.cloudfront.net, which is done typically by your network or security team.
See Configuring RPA Bot for more information about the RPA Bot Configurator pop-up.