Add SLA Tiers to API Groups

You can add multiple SLA tiers to an API Group instance.

To add an SLA tier:

  1. From the left menu in API Manager, click API Group.

  2. Expand the API Group list and click the API Group instance to which you want to add the SLA tier.

  3. From the left menu, click SLA Tiers and then click Add SLA tier on the details page.

    The illustration shows the Add SLA tier window.

    Add SLA Tier

  4. Click Continue.

  5. At the top of the SLA tier details area, click Default if you want the SLA tier to apply to API instances in the API Group instance.

    Otherwise, click Individual to apply it to a specific API instance within the API Group instance.

    Tip: You can copy an SLA tier of an API instance when creating an individual limit for that API instance in the API Group instance. You can modify the copied limit, if required:

    Copy SLA Tier Limits

  6. In the # of Reqs field, add the number of request that are allowed, for example, 100.

  7. In the Time Period field, specify the amount of time, for example, 60.

  8. In the Time Unit field, select the unit of time from the drop-down list, for example, Second.

  9. If you want to display the SLA tier with the contract, select the Visible check box.

  10. If you want to create additional SLA tiers, click Add new limit.

  11. Click Save.

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