https://www.mulesoft.com/support-login
View a SAML Response in the Browser
To view your SAML response in a browser, perform a single sign-on (SSO) and use the developer tools in your browser to find the bearer token and SAML response.
Complete this task before calling the MuleSoft Support team to assist you in troubleshooting your SAML 2.0 compliant SSO setup. |
-
Open a new tab in your browser and open Chrome Developer Tools:
-
In the Chrome developer tool:
-
Select the Network tab.
-
Select Preserve log.
-
Optionally, if the Method column isn’t visible in the Developer Tools Network log pane, right-click any column label and select Method.
-
-
In the Access Management navigation menu, click Business Groups.
-
Click the name of your root organization.
-
Click the Settings tab.
-
Copy the domain name.
-
Go to
anypoint.mulesoft.com/accounts/login/domain_name
. This will redirect you to your IDP’s single sign-on page. -
Enter the IDP account credentials and authenticate yourself.
-
In Headers, look for a SAML Post in the Developer Tools Network log pane and select it.
Other tools or tracers might have different labels. . Record the SAML response element.
After recording the SAML response, use it to obtain a bearer token to access platform APIs. It’s also useful to record the SAML response to provide to MuleSoft support if you contact them.
-
Log in to the MuleSoft Support Portal:
-
Provide a screenshot of your SAML configuration in Anypoint Platform.
-
Include an XML SAML assertion.
Example: Chrome Developer Tools SAML Response Element
This image shows a SAML response element in Chrome developer tools after signing in to Anypoint Platform using SSO:
In the Network tab (1), the receive-id
line (2) indicates that you attempted to sign in to Anypoint Platform using single signon through your identity provider.
Because the signin is successful, you can expand receive-id
and access form data that contains your SAML response element (3). Unsuccessful signin attempts still generate SAML response elements.