Anypoint Platform Access FAQs
You can create multiple accounts using the same email address, whether the accounts belong in one organization or in different organizations. Your username must be unique for each account.
To join an existing organization, contact an Organization Administrator for the organization that you need to join and ask them to send you an invitation to that organization. Once you receive your invitation, you can create a new account to accept the invitation and associate your account with the organization.
|Any data that you entered into an organization from an account that you created yourself remains associated with the old organization.|
Talk your account representative, or use the MuleSoft contact form to obtain billing information.
Talk to your account representative or use the MuleSoft contact form to request an Enterprise license for your on-premises Mule Runtime instances or to create a subscription account on CloudHub.
If your organization uses external identity management, log into your account at anypoint.mulesoft.com/accounts/login/yourorganizationname.
Please create a MuleSoft support case for account deletion or migration.
If you have one or more existing MuleSoft community accounts tied to the email address at which you received your invitation, MuleSoft prompts you to use your existing account to log in and accept the invitation. You can also choose to create a new account by following the Sign Up link at the bottom of the form.
Accept the invitation using the email where it was sent. After you’ve accepted the invitation, visit your profile to change your email address.
If you accept an invitation, log in, and can’t see anything on your organization’s Developer Portal, one of the following might be affecting your view:
No one in your organization has added any APIs yet, and thus there are no API Portals to display.
You haven’t been granted Portal Viewer access to any private API Portals, and there are no public API Portals to display.
To give others access to your API Version, you must be the API Version Owner, and they must be a member of your organization.
Navigate to your API Version Details page.
Click the Permissions tab.
Invite a user to access your API, if that user is a member of the same organization as you.
Once you add a user, you can manage Portal Viewer access or API Version Owner access using the drop-down in the Permission column. This tab also enables you to view all users who have been granted direct permissions to your API.
The Permissions tab doesn’t display any users with permissions based on a custom role because roles can’t be managed from API Version Details pages. Contact your Organization Administrator for information about role-based permissions to your API version.
Sign out of your account to browse Developer Portals for other organizations. While you are logged into your own organization, you can access only your own organization’s Developer Portal.
|To request access to an API that belongs to a different organization, you need to have an Anypoint Platform account for that organization.|
If you’re not a member of the organization that owns an API that you want to use:
Log in using an account in the organization that owns the API.
If you don’t have an account with the organization, review the documentation in the API Portal for information about how to request an account.