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Getting Alerts in Anypoint Monitoring

Feature available in Advanced usage and Subscription-based tiers

Alerts indicate whether a resource (such as a Mule app or API) is behaving as expected or exceeding a defined threshold.

Alerts in Anypoint Monitoring

You can create these types of alerts:

For alerts in Anypoint Monitoring, you can:

Alert Thresholds

For basic and advanced alerts in Anypoint Monitoring, thresholds are checked every five minutes. The evaluated query is the average value of the metric in the last five minutes. For advanced alerts, the evaluated metric is the one referenced in the General tab for the graph. If the value of the metric passes the threshold, the alert triggers. The alert triggers only if the alert state changes (from OK state to Alerting state or vice versa). If you change the email address of the alert recipient, the recipient doesn’t receive an email until the alert triggers.

Alert Limits

The number of active alerts allocated to your organization depends on your organization’s pricing model.

Pricing Package Active Basic Alerts Active Advanced Alerts

Anypoint Integration Advanced

10 per app or API instance

10 per app or API instance

Gold Subscription

50 across the organization

None

Platinum Subscription

50 across the organization

None

Titanium Subscription

50 times the number of vCores in your org, plus 100

20 across the organization

Filter Alerts by Alert State

Filter alerts based on state using the following filters:

All states

Lists all alerts

No data

No data is available in the series to evaluate the alert threshold.

Disabled

The alert is disabled.

Alerting

The value of the metric passes the specified threshold.

OK

The value of the metric has not passed the threshold.

Pending

The alert is enabled and waiting for evaluation.

Filter Alerts by Alert Severity

When you create basic and advanced alerts, you can select the severity for those alerts. The severity indicates how important the alert is for the recipients of the alerts.

Filter alerts based on severity using the following filters:

All severities

Lists all severities

Not defined

Lists alerts that do not have severities assigned

Info

May be assigned to alerts that do not require immediate attention when triggered. This severity indicates the metric should be passively monitored.

Warning

May be assigned to alerts that require prompt attention when triggered. This severity indicates an alert should be closely monitored.

Critical

May be assigned to alerts that require immediate attention when triggered. This severity indicates an alert should receive an immediate response.

Enable and Disable Alerts

You can enable or disable an alert by toggling the switch on the right:

  • Enabling a disabled alert causes the alert to transition to Pending until it is time for evaluation.

    Depending on the value, the alert transitions to OK or Alerting.

  • Disabling an alert causes the alert to transition to Disabled.

Add API Manager and Runtime Manager Alerts

In addition to creating basic and advanced alerts in Anypoint Monitoring, you can navigate from Anypoint Monitoring to the alert-creation pages in API Manager and Runtime Manager.

Alerts menu options to set up basic, advanced, or other types of alerts
Alerts created in API Manager and Runtime Manager aren’t listed in the Anypoint Monitoring Alerts page.

  1. From Alerts in Anypoint Monitoring, click + New alert.

  2. Select Other for API Manager or Runtime Manager to access its alert configuration page.

    • Create an alert for your API in API Manager

      Alerts created in API Manager aren’t listed in Anypoint Monitoring Alerts.

    • Create an alert for your API in Runtime Manager

  3. To create these alerts, proceed to:

See Also