Alerts

Alerts indicate whether a resource (such as a Mule app) is behaving as expected or exceeding a defined threshold.

You can implement any of several types of alerts. From the Alerts page in Anypoint Monitoring, you can create basic alerts, or you can link to existing alerts for API Manager and Anypoint Runtime Manager. If you have a Titanium subscription, you can also view, enable, and disable advanced alerts that are configured for graphs in custom dashboards.

Using Anypoint Monitoring, you can configure two different types of alerts:

  • Basic alerts for servers and Mule apps

    Limit per organization: Up to 50 basic alerts for users who do not have a Titanium subscription to Anypoint Platform
    If you have a Titanium subscription, the limit is 100 basic alerts, and the limits increase as you purchase more vCores. For complete details about subscriptions, contact your customer support representative. See also Anypoint Platform pricing.

  • Advanced alerts for graphs in custom dashboards in Anypoint Monitoring

    Limit per organization: Up to 20 advanced alerts

    Note that thresholds are checked every five minutes. The evaluated query is the average value of the metric in the last five minutes. The evaluated metric is the one referenced in the General tab for the graph. If the value passes the threshold, the advanced alert is triggered. The advanced alert is triggered only if the alert state changes (from OK state to Alerting state or vice versa).

  • Operational alerts for APIs through API Manager

  • Operational alerts for server and app events through Runtime Manager

Access the Alerts Page

  1. Log in to Anypoint Platform.

  2. In the navigation bar or the main Anypoint Platform screen, click Monitoring.

  3. In the Anypoint Monitoring navigation menu, click Alerts.

In the Alerts page, you can:

  • Create basic alerts

  • View basic alerts for servers and apps

  • View advanced alerts for graphs in custom dashboards (Titanium subscription required)

  • Enable or disable alerts

  • Filter by alert status

  • Filter by alert severity

  • Navigate to alert configuration in Runtime Manager and API Manager

Examples Alerts

Filter Alerts by Alert State

Filter alerts based on state using the following filters:

All states

Lists all alerts

No data

No data is available in the series to evaluate the alert threshold.

Disabled

The alert is disabled.

Alerting

The value of the metric passes the specified threshold.

OK

The value of the metric has not passed the threshold.

Pending

The alert is enabled and waiting for evaluation.

Filter Alerts by Alert Severity

When you create basic and advanced alerts, you can select the severity for those alerts. The severity indicates how important the alert is for the recipients of the alerts.

Filter alerts based on severity using the following filters:

All severities

Lists all severities

Not defined

Lists alerts that do not have severities assigned

Info

May be assigned to alerts that do not require immediate attention when triggered. This severity indicates the metric should be passively monitored.

Warning

May be assigned to alerts that require prompt attention when triggered. This severity indicates an alert should be closely monitored.

Critical

May be assigned to alerts that require immediate attention when triggered. This severity indicates an alert should receive an immediate response.

Enable and Disable Alerts

You can enable or disable an alert by toggling the switch on the right:

  • Enabling a disabled alert causes the alert to transition to Pending until it is time for evaluation.

    Depending on the value, the alert transitions to OK or Alerting.

  • Disabling an alert causes the alert to transition to Disabled.

Configure API Manager and Runtime Manager Alerts

From the Alerts page in Anypoint Monitoring, you can link to configuration pages for API Manager and Runtime Manager alerts.

Depending on your subscription level:

  • If no alerts are set up, you might see links for API and runtime alert setup:

    API and Runtime Alert Setup
    • API operational alerts

      For guidance about alerts in API Manager, see About API Alerts. Note that these alerts are not listed in the Alerts page for Anypoint Monitoring.

    • Runtime Manager operational alerts

      For guidance about alerts in Runtime Manager, see About Configuring Alerts Using Runtime Manager. Note that these alerts are not listed in the Alerts page for Anypoint Monitoring.

  • If you do not have a Titanium subscription, you might see Titanium subscription required.

Instead of seeing links to API and runtime alerts, you receive visual guidance showing how to open the configuration area for alerts in graphs for custom dashboards:

Alert Setup Guidance

Add API Manager and Runtime Manager Alerts

Click + New alert to link to API Manager and Runtime Manager alert configuration pages. You can also get basic instructions for configuring alerts for a chart (widget) in a custom dashboard.

Alerts Menu

Note that you can also select to add or edit an alert from a chart in a custom dashboard:

Add or Edit Alert

Was this article helpful?

💙 Thanks for your feedback!

Edit on GitHub
Give us your feedback!
We want to build the best documentation experience for you!
Help us improve with your feedback.
Take the survey!