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View Log Data

CloudHub provides access to log data that includes deployment messages and events for each worker and Mule runtime engine logs.

Logs and diagnostics are currently available only for applications deployed to CloudHub workers. For applications deployed to a local server, you can send data to external analytics software. See Export Data to External Analytics Tools.

For more advanced searching and log management, you can:

View Logs

To view logs for applications deployed to CloudHub:

  1. In Anypoint Platform, select Runtime Manager.

  2. In the Runtime Manager navigation menu, click Applications, and then click the application name.

  3. In the navigation menu, click Logs.

  4. In the Deployments section, filter the output by day, deployment, system log, and workers.

    To remove a filter, deselect the checkbox for the date:

    Filter log output by deployment in the Deployments section
    Figure 1. The arrow shows the checkbox to filter log output by deployment in the Deployments section.

Download Logs

For each worker in a CloudHub deployment, you can download logs specific to that worker’s activity:

  1. In the Deployments section, select the date and worker for which you want to download logs.

  2. Click the download icon for the worker and select Logs:

    Download log output by worker in the Deployments section
    Figure 2. The arrow shows the icon to download log output by deployment in the Deployments section.

CloudHub downloads the log output to a text file in the format deploymentID.instanceID-workerNumber.log. Use a text editor to view the log file.

To archive or download CloudHub application logs for audit, analytics, or other purposes at regular intervals, use the custom log appender to extract logs. See Integrate with Your Logging System Using Log4j.

Download Diagnostics

Diagnostics display the Java thread dump of each CloudHub worker in each deployment. These indicate the current state of the server, which is helpful for debugging and support.

Diagnostics are not available for apps running on Mule versions earlier than 3.8.0 (excluding version 3.7.4).

To download diagnostics:

  1. In the Deployments section, select the date and worker for which you want to download diagnostics.

  2. Click the download icon for the worker and select Diagnostics:

    Download diagnostics by worker in the Deployments section
    Figure 3. The arrow shows the icon to download diagnostics by worker in the Deployments section.

CloudHub downloads the diagnostic output to a text file in the format appName-instance-instanceID-workerNumber-diag.txt. Use a text editor to view the diagnostics file.

You can also use the following URL to download a diagnostics file directly:

api/v2/applications/appName/instances/instanceId/diagnostics

Download Mule Logs

Mule logs display the logs of the Mule runtime engine for CloudHub. The Mule log contains information about app and lifecycle events. For example, the log records an entry when a Mule service or app starts, deploys, stops, or undeploys.

  1. In the Deployments section, select the date and worker for which you want to download Mule logs.

  2. Click the download icon for the worker and select Mule Logs:

    Download Mule log output in the Deployments section
    Figure 4. The arrow shows the icon to download Mule log output by deployment in the Deployments section.

CloudHub downloads the Mule log output to a text file in the format appName-instance-instanceID-workerNumber-mule_ee.log. Use a text editor to view the log file.

For more information about Mule logs, see Runtime Log.

Deployment History Persistence

CloudHub stores up to 30 days of inactive deployments history based on the last modified time of the deployment.

Log Persistence

CloudHub stores up to 100 MB of log data per application per worker, or up to 30 days, whichever limit is reached first.

Log Timezones

CloudHub stores log data in Universal Time (UTC); however, the console displays the log using your computer’s local time zone.

Search Logs

Search for logs that contain specified values or search for logs by date and priority.

To search logs:

  1. Enter a value in the search box, or click Advanced to search for logs for a specified time, day, date range, and message priority.

  2. Click Apply.

    Display Advanced search and Priority on the Logs page
    Figure 5. The screenshot shows (1) Advanced search and (2) Priority on the Logs page.

You can search with queries. For more information, see Log Search Syntax.

Search by Date and Time

The Date & Time filter lets you search the log by specifying a date range. Possible values are:

  • Last hour

  • Last 24 hours

  • Last week

  • Last month

Search by Message Priority

The Priority filter lets you view specific events in the log. You can also specify different priorities by typing priority<type> in the search box, as shown in the Command column in the table.

Possible values are:

Value Description Command

All Priorities

List all messages

N/A

ERROR

List only error messages, such as when an exception occurs.

priority:ERROR

FATAL

List only fatal messages for when an application fails

priority:FATAL

INFO

List informative messages

priority:INFO

SYSTEM

List messages about application and worker startup

priority:SYSTEM

CONSOLE

List message about console events such as setting the object store

priority:CONSOLE

WARN

List warning messages

priority:WARN

DEBUG

List debugging messages

priority:DEBUG
Heap dumps cannot be shared. Instead, our Support Center representatives can analyze the dumps and share the required information with you.

See Also