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Moderate Forums

Consumer developers can use the API Community Manager forums to ask questions and collaborate with other members of the community.

When a developer posts a question or answer that’s not visible automatically, a community operator must approve it.

To approve or delete pending forum posts, open the ACM Control Panel and select Manage Forums.

Select Pending Discussions.

The list of posts shows their authors and the options to View Author Details, View Discussion, Approve, and Delete.

If the community operator chooses Approve, the post becomes visible to the public.

If the community operator chooses Delete, the post is removed and not visible to anyone.

A community operator can also reply to new discussions and questions, review audit trails, and create and manage forum rules. These rules can filter posts, other content, and members based on criteria defined by the operator. Members matching the criteria can be frozen, and posts and other content matching the criteria can be flagged, blocked, automatically edited to remove banned terms, or held for the operator to review them.

For full information about the Salesforce Community Cloud forums and their moderation options, please see the Salesforce documentation.

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