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Approved Members Not Created or Emailed

If your Winter '20 Salesforce organization has the member approval workflow active, and approving a member and refreshing the screen removes the member from the list without creating the new user or sending the new user email, either set the approver’s language to English or add the approver’s language.

To set the approver’s language to English, configure the approver user in the SelfRegister component and set the locale to English.

To add the approver’s language:

  1. Open Salesforce setup.

  2. Open company settings.

  3. Open language settings.

  4. Enable the appropriate languages and locales by enabling end-user languages, enabling platform-only languages, or enabling both.

  5. Add the language matching the approver user profile to the list of displayed languages.