Handling User Tasks
User tasks are elements of a process model, which cannot be processed fully automatically by a bot, instead requiring the support of a human.
Examples of such tasks include the input of data that could not be read automatically, or decisions that must be reviewed by humans for legal reasons.
If, during execution of a process, the bot comes across a user task, it shows the task to all assigned users. As soon as an employee has completed processing the user task, the bot resumes its work automatically with the next process step.
Before You Begin
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User tasks are configured in RPA Builder and show up during execution of the process.
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The user assignment is done while the user creates the process run configuration.
Claim a User Tasks
Claim a user task to reserve processing of the user task for yourself. The user task is then moved to your personal task list in the My User Tasks view.
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In the Team Tasks view of the My RPA module, click Claim Task in the row of the task you want to process.
Process a User Task
Open a user task and review or change its data to continue the process. After you complete the task, the bot carries on.
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In the My User Tasks view of the My RPA module, click Open Task in the row of the task you want to process.
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Review the data.
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Input or change data if necessary.
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Click Finish.